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Tech Support registration


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#1 FLEX1978

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Posted 25 September 2012 - 06:30 PM

All,

Flight1 have recently transitioned to 7 digit activation codes. The website will be updated shortly to allow those new customers access to the tech support forum.

In the mean time I will be on hand for any queries, if you do have a problem feel free to send me a PM. Regarding installs, the most common issue is normally caused by not running the installer as admin or not disabling your anti virus during the install, so please ensure you have followed both those steps before sending a PM.

Kind regards
Rob Prest

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#2 FLEX1978

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Posted 01 October 2012 - 05:51 AM

Roman has updated the website to except the new Flight1 codes. Thanks for your patience.

Kind regards
Rob Prest

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#3 willemfindhammer

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Posted 13 August 2014 - 06:11 AM

Within the download software I recieved a virus called: Trojan Horse Generic 35.0
How is that possible?

And I cannot get the Technical Support on this forum, because I have a lot of problems with the A320!

Kind regards

#4 pschlute

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Posted 13 August 2014 - 09:06 AM

The software comes from from Flight1. It will not contain a virus. Your AV is reporting a false positive. Download again and install with AV off.

You need to register your product to gain access to the tech support forum.

#5 willemfindhammer

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Posted 13 August 2014 - 04:23 PM

I tried several times to register my product with the order nr. and the certificationnr. of my Flight1.com Proof of Purchase Certificate, but it is'nt possible. I get the on and on message:
Oops! Something went wrong!

Regards
Willem Findhammer